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Referenced refund of an existing bank-transfer / ACH payment.

Referenced refund of an existing bank-transfer / ACH payment.

Actors

Customerhuman

The person who requested the refund and receives the returned funds to their bank account.

Merchant / integratorclient

Calls the Payroc API to look up the payment and issue the refund on the customer's behalf.

Payroc gatewayapi

The Payroc API surface these steps call.

ACH networkexternal-system

Downstream ACH network that settles the returned funds; not directly callable.

Sequence

Customer (context: no step in this flow starts or ends here)
Merchant / integrator
Payroc gateway
ACH network (context: no step in this flow starts or ends here)

Follow the numbered steps in order. Each step is described under Steps.

Steps

Follow the workflow

Simulate API steps with synthetic inputs. Confirm manual steps yourself before continuing.

Interactive workflow tests are unavailable in this profile. Use the linked reference and source files to send API requests with your own client.

  1. 1

    Find bank payment

    API request

    OPTIONAL — searches for the original bank-transfer payment when you do not have its paymentId (GET /bank-transfer-payments). `processingTerminalId` is a required query parameter here. Skip this step when you already hold the paymentId. Take the paymentId of the matching result from `data/0/paymentId`.

    Merchant / integrator → Payroc gateway

    GET/bank-transfer-payments
  2. 2

    Get bank payment

    API request

    OPTIONAL — retrieves the original bank-transfer payment by paymentId (GET /bank-transfer-payments/{paymentId}) to confirm its details and batch status before refunding. An open-batch payment is reversed rather than refunded.

    Merchant / integrator → Payroc gateway

    GET/bank-transfer-payments/{paymentId}

    Complete the earlier steps before continuing.

  3. 3

    Refund bank payment

    API request

    Refunds the referenced bank-transfer payment (POST /bank-transfer-payments/{paymentId}/refund). Requires the Idempotency-Key header and a body with `amount` and `description`. Returns 200 with the refunded payment; the resulting transaction state is in `transactionResult.status` (reversal when the payment was in an open batch).

    Merchant / integrator → Payroc gateway

    POST/bank-transfer-payments/{paymentId}/refund

    Complete the earlier steps before continuing.

Arazzo workflow source
arazzo: 1.0.0
info:
  title: Refund a bank-transfer payment
  summary: Return funds to a customer against an existing settled bank-transfer
    (ACH) payment.
  description: |
    Runs a referenced refund - a refund tied to an originating paymentId - to return funds to a customer's bank account. The merchant optionally looks up the original bank-transfer payment first (by paymentId, or by searching when the id is unknown), then posts the refund against that payment.
    - Optionally GET /bank-transfer-payments/{paymentId} (getBankTransferPayment)
      or search GET /bank-transfer-payments (listBankTransferPayments), then POST
      /bank-transfer-payments/{paymentId}/refund (refundBankTransferPayment).
      Returns 200.

    Agent gotchas: a referenced refund is a POST that returns 200 (not 201). Every refund POST requires an `Idempotency-Key` header in UUID v4 format. A refund only settles when the original payment is in a closed batch; if the payment is still in an open batch the gateway reverses (cancels) it instead of refunding - so this same endpoint doubles as a reversal, and a dedicated reverse endpoint is not needed. Both full and partial refunds use the same request; a partial refund simply sends an `amount` lower than the original payment amount.
    To refund a card payment instead, use the refund-a-card-payment workflow.
  version: 1.0.0
sourceDescriptions:
  - name: payroc-api
    url: /openapi.yaml
    type: openapi
workflows:
  - workflowId: refund-a-bank-transfer-payment
    summary: Referenced refund of an existing bank-transfer / ACH payment.
    description: |
      Optionally retrieves the original bank-transfer payment, then refunds it. The lookup steps are optional: use getBankPayment when you already hold the paymentId, or findBankPayment to search for it (e.g. by order id) when you do not.
    x-actors:
      - id: customer
        name: Customer
        type: human
        description: The person who requested the refund and receives the returned funds
          to their bank account.
      - id: merchant
        name: Merchant / integrator
        type: client
        description: Calls the Payroc API to look up the payment and issue the refund on
          the customer's behalf.
      - id: payroc-gateway
        name: Payroc gateway
        type: api
        description: The Payroc API surface these steps call.
      - id: processor
        name: ACH network
        type: external-system
        description: Downstream ACH network that settles the returned funds; not
          directly callable.
    inputs:
      type: object
      required:
        - idempotencyKey
        - paymentId
        - amount
        - description
      properties:
        idempotencyKey:
          type: string
          description: Unique UUID v4 you generate per refund request, sent as the
            Idempotency-Key header.
          example: f32c9ad6-c97f-4998-9356-f3b6718b1b68
        paymentId:
          type: string
          description: Unique identifier of the original payment to refund. Path parameter
            for the retrieve and refund steps.
          example: M2MJOG6O2Y
        processingTerminalId:
          type: string
          description: |
            Unique identifier of the processing terminal. Required as a query filter for the bank-transfer search (findBankPayment).
          example: "1234001"
        orderId:
          type: string
          description: Optional order id used as a search filter when looking up the
            original payment without its paymentId.
          example: OrderRef6543
        amount:
          type: integer
          description: |
            Amount to refund, in the currency's lowest denomination (e.g. cents). Send the full original amount for a full refund, or a lower value for a partial refund.
          example: 4999
        description:
          type: string
          description: Reason for the refund.
          example: Refund for order OrderRef6543
    steps:
      - stepId: findBankPayment
        x-actor: merchant
        x-actor-to: payroc-gateway
        x-label: payment search
        description: |
          OPTIONAL — searches for the original bank-transfer payment when you do not have its paymentId (GET /bank-transfer-payments). `processingTerminalId` is a required query parameter here. Skip this step when you already hold the paymentId. Take the paymentId of the matching result from `data/0/paymentId`.
        operationId: $sourceDescriptions.payroc-api.listBankTransferPayments
        parameters:
          - name: processingTerminalId
            in: query
            value: $inputs.processingTerminalId
          - name: orderId
            in: query
            value: $inputs.orderId
        successCriteria:
          - condition: $statusCode == 200
        outputs:
          foundPaymentId: $response.body#/data/0/paymentId
      - stepId: getBankPayment
        x-actor: merchant
        x-actor-to: payroc-gateway
        x-label: payment lookup
        description: |
          OPTIONAL — retrieves the original bank-transfer payment by paymentId (GET /bank-transfer-payments/{paymentId}) to confirm its details and batch status before refunding. An open-batch payment is reversed rather than refunded.
        operationId: $sourceDescriptions.payroc-api.getBankTransferPayment
        parameters:
          - name: paymentId
            in: path
            value: $inputs.paymentId
        successCriteria:
          - condition: $statusCode == 200
        outputs:
          paymentId: $response.body#/paymentId
          status: $response.body#/transactionResult/status
      - stepId: refundBankPayment
        x-actor: merchant
        x-actor-to: payroc-gateway
        x-label: refund request
        description: |
          Refunds the referenced bank-transfer payment (POST /bank-transfer-payments/{paymentId}/refund). Requires the Idempotency-Key header and a body with `amount` and `description`. Returns 200 with the refunded payment; the resulting transaction state is in `transactionResult.status` (reversal when the payment was in an open batch).
        operationId: $sourceDescriptions.payroc-api.refundBankTransferPayment
        parameters:
          - name: Idempotency-Key
            in: header
            value: $inputs.idempotencyKey
          - name: paymentId
            in: path
            value: $inputs.paymentId
        requestBody:
          contentType: application/json
          payload:
            amount: $inputs.amount
            description: $inputs.description
        successCriteria:
          - condition: $statusCode == 200
        outputs:
          paymentId: $response.body#/paymentId
          status: $response.body#/transactionResult/status
    outputs:
      paymentId: $steps.refundBankPayment.outputs.paymentId
      status: $steps.refundBankPayment.outputs.status
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