SchemaPayroc CloudRefund Instructions

Submit refund instruction

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Use this method to submit an instruction request to initiate a refund on a payment device. In the request, include the refund amount and currency. If the request is successful, our gateway returns information about the refund instruction and a refundInstructionId, which you need for the following methods: - [Retrieve refund instruction](https://docs.payroc.com/api/schema/payroc-cloud/refund-instructions/retrieve) - View the details of the refund instruction. - [Cancel refund instruction](https://docs.payroc.com/api/schema/payroc-cloud/refund-instructions/delete) - Cancel the refund instruction.

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Path parameters

serialNumberstringRequired1-64 characters

Serial number that identifies the merchant’s payment device.

Headers

Idempotency-KeystringRequiredformat: "uuid"
Unique identifier that you generate for each request. You must use the [UUID v4 format](https://www.rfc-editor.org/rfc/rfc4122) for the identifier. For more information about the idempotency key, go to [Idempotency](https://docs.payroc.com/api/idempotency).

Request

This endpoint expects an object.
processingTerminalIdstringRequired4-50 characters
Unique identifier that we assigned to the terminal.
orderobjectRequired
Object that contains information about the refund.
operatorstringOptional0-50 characters
Operator who initiated the request.
customerobjectOptional

Object that contains the customer’s contact details and address information.

Contains parameters required for Level 2, Level 3, and CEDP transactions.

ipAddressobjectOptional
Object that contains the IP address of the device that sent the request.
customizationOptionsobjectOptional
Object that contains available options to customize certain aspects of an instruction.

Response

Successful request. We accepted the refund instruction.
statusenum

Indicates the current status of the instruction.

  • canceled – The instruction was canceled before it was completed.
  • completed – The instruction has completed. Use the link object to check the resource.
  • failure – The instruction failed. Check the errorMessage field for more information.
  • inProgress – The instruction is currently in progress.
refundInstructionIdstring1-36 characters
Unique identifier that we assigned to the refund instruction.
errorMessagestringOptional

Description of the error that caused the instruction to fail.

Note: We return this field only if the status is failure.

Errors

400
Bad Request Error
401
Unauthorized Error
403
Forbidden Error
404
Not Found Error
406
Not Acceptable Error
409
Conflict Error
415
Unsupported Media Type Error
500
Internal Server Error