Run an unreferenced refund for a card payment | Payroc

A merchant can return a payment to a customer’s card without a paymentId by running an unreferenced refund.

Integration steps

Step 1. Refund the payment.

Before you begin

Bearer tokens

Use our Identity Service to generate a Bearer token to include in the header of your requests. To generate your Bearer token, complete the following steps:

Include your API key in the x-api-key parameter in the header of a POST request.
Send your request to https://identity.payroc.com/authorize.

Note: You need to generate a new Bearer token before the previous Bearer token expires.

Example request

$ curl --location --request POST  'https://identity.payroc.com/authorize' --header 'x-api-key: <api key>'

Example response

If your request is successful, we return a response that contains your Bearer token, information about its scope, and when it expires.

1 {
2   "access_token": "eyJhbGc....adQssw5c",
3   "expires_in": 3600,
4   "scope": "service_a service_b",
5   "token_type": "Bearer"
6 }

Headers

To create the header of each POST request, you must include the following parameters:

Content-Type: Include application/json as the value for this parameter.
Authorization: Include your Bearer token in this parameter.
Idempotency-Key: Include a UUID v4 to make the request idempotent.

$ curl
> -H "Content-Type: application/json"
> -H "Authorization: <Bearer token>"
> -H "Idempotency-Key: <UUID v4>"

Errors

If your request is unsuccessful, we return an error. For more information about errors, see Errors.

Step 1. Refund the payment

To refund a card transfer payment, send a POST request to the Refund endpoint.

Endpoint	Prefix	URL
Test	`api.uat.`	https://api.uat.payroc.com/v1/refunds
Production	`api.`	https://api.payroc.com/v1/refunds

Request parameters

To create the body of your request, use the following parameters:

Request

channelenumRequired

Channel that the merchant used to request the refund.

Allowed values:

processingTerminalIdstringRequired4-50 characters

Unique identifier that we assigned to the terminal.

orderobjectRequired

Object that contains information about the refund.

refundMethodobjectRequired

Object that contains information about how the merchant refunds the customer.

operatorstringOptional0-50 characters

Operator who initiated the request.

customerobjectOptional

Object that contains the customer's contact details and address information.

ipAddressobjectOptional

Object that contains the IP address of the device that sent the request.

customFieldslist of objectsOptional

Array of customField objects.

Example request

POST

/v1/refunds

1 curl -X POST https://api.payroc.com/v1/refunds \
2      -H "Idempotency-Key: 8e03978e-40d5-43e8-bc93-6894a57f9324" \
3      -H "Authorization: Bearer <token>" \
4      -H "Content-Type: application/json" \
5      -d '{
6   "channel": "pos",
7   "processingTerminalId": "1234001",
8   "order": {
9     "orderId": "OrderRef6543",
10     "description": "Refund for order OrderRef6543",
11     "amount": 4999,
12     "currency": "USD"
13   },
14   "refundMethod": {
15     "type": "card",
16     "cardDetails": {
17       "entryMethod": "keyed",
18       "keyedData": {
19         "dataFormat": "plainText",
20         "device": {
21           "model": "paxA920",
22           "serialNumber": "1850010868"
23         },
24         "cardNumber": "4539858876047062",
25         "expiryDate": "1225"
26       }
27     }
28   },
29   "customFields": [
30     {
31       "name": "yourCustomField",
32       "value": "abc123"
33     }
34   ]
35 }'

Response fields

If your request is successful, we refund the card transfer payment and return a response. The response contains the following fields:

Response

refundIdstringRequired=10 characters

Unique identifier that our gateway assigned to the refund.

processingTerminalIdstringRequired4-50 characters

Unique identifier that we assigned to the terminal.

orderobjectRequired

Object that contains information about the refund.

cardobjectRequired

Object that contains the details of the payment card.

transactionResultobjectRequired

Object that contains information about the transaction response details.

operatorstringOptional0-50 characters

Operator who requested the refund.

customerobjectOptional

Object that contains the customer's contact details and address information.

paymentobjectOptional

Object that contains information about a payment.

supportedOperationslist of enumsOptional

Array of operations that you can perform on the transaction. - `capture` - Capture the payment. - `refund` - Refund the payment. - `fullyReverse` - Fully reverse the transaction. - `partiallyReverse` - Partially reverse the payment. - `incrementAuthorization` - Increase the amount of the authorization. - `adjustTip` - Adjust the tip post-payment. - `addSignature` - Add a signature to the payment. - `setAsReady` - Set the transaction’s status to `ready`. - `setAsPending` - Set the transaction’s status to `pending`.

customFieldslist of objectsOptional

Array of customField objects.

Example response

Response

1 {
2   "refundId": "CD3HN88U9F",
3   "processingTerminalId": "1234001",
4   "order": {
5     "orderId": "OrderRef6543",
6     "description": "Refund for order OrderRef6543",
7     "amount": 4999,
8     "currency": "USD",
9     "dateTime": "2024-07-02T15:30:00Z"
10   },
11   "card": {
12     "type": "Visa Credit",
13     "entryMethod": "keyed",
14     "cardNumber": "453985******7062",
15     "expiryDate": "1225"
16   },
17   "transactionResult": {
18     "status": "ready",
19     "responseCode": "A",
20     "type": "refund",
21     "approvalCode": "000000",
22     "authorizedAmount": -4999,
23     "currency": "USD",
24     "responseMessage": "OK5"
25   },
26   "customFields": [
27     {
28       "name": "yourCustomField",
29       "value": "abc123"
30     }
31   ]
32 }

1	{
2	"access_token": "eyJhbGc....adQssw5c",
3	"expires_in": 3600,
4	"scope": "service_a service_b",
5	"token_type": "Bearer"
6	}

$	curl
>	-H "Content-Type: application/json"
>	-H "Authorization: <Bearer token>"
>	-H "Idempotency-Key: <UUID v4>"

1	curl -X POST https://api.payroc.com/v1/refunds \
2	-H "Idempotency-Key: 8e03978e-40d5-43e8-bc93-6894a57f9324" \
3	-H "Authorization: Bearer <token>" \
4	-H "Content-Type: application/json" \
5	-d '{
6	"channel": "pos",
7	"processingTerminalId": "1234001",
8	"order": {
9	"orderId": "OrderRef6543",
10	"description": "Refund for order OrderRef6543",
11	"amount": 4999,
12	"currency": "USD"
13	},
14	"refundMethod": {
15	"type": "card",
16	"cardDetails": {
17	"entryMethod": "keyed",
18	"keyedData": {
19	"dataFormat": "plainText",
20	"device": {
21	"model": "paxA920",
22	"serialNumber": "1850010868"
23	},
24	"cardNumber": "4539858876047062",
25	"expiryDate": "1225"
26	}
27	}
28	},
29	"customFields": [
30	{
31	"name": "yourCustomField",
32	"value": "abc123"
33	}
34	]
35	}'

1	{
2	"refundId": "CD3HN88U9F",
3	"processingTerminalId": "1234001",
4	"order": {
5	"orderId": "OrderRef6543",
6	"description": "Refund for order OrderRef6543",
7	"amount": 4999,
8	"currency": "USD",
9	"dateTime": "2024-07-02T15:30:00Z"
10	},
11	"card": {
12	"type": "Visa Credit",
13	"entryMethod": "keyed",
14	"cardNumber": "453985******7062",
15	"expiryDate": "1225"
16	},
17	"transactionResult": {
18	"status": "ready",
19	"responseCode": "A",
20	"type": "refund",
21	"approvalCode": "000000",
22	"authorizedAmount": -4999,
23	"currency": "USD",
24	"responseMessage": "OK5"
25	},
26	"customFields": [
27	{
28	"name": "yourCustomField",
29	"value": "abc123"
30	}
31	]
32	}