If NACHA returned an ACH payment and the merchant accepted an alternative payment method, you can use our API to close the return without re-presenting the payment to NACHA.
Note: Use this method to permanently close a return. If you want to retry the payment, use our Re-present Payment method instead.
How it works
- We email the merchant to let them know that NACHA returned an ACH payment.
- Merchant uses an alternative payment method to collect payment from their customer.
- Merchant uses their POS to close the return.
Your integration journey
- View the payment details.
- Close the return.
Things to consider
When you close a return, don't use the paymentId that you use to retrieve the payment.
In the response of the Retrieve Payment method, our gateway includes a returns array with a new paymentId, which you need to send in the Close Return request.
...
"returns": [
{
"paymentId": "GIJXAU3WUJ",
"date": "2025-06-23",
"returnCode": "R01",
"returnReason": "Insufficient Funds",
"represented": false,
"closed": false,
"link": {
"rel": "self",
"method": "GET",
"href": "https://api.payroc.com/v1/bank-transfer-payments/GIJXAU3WUJ"
}
}
],
...
Errors
If your request is unsuccessful, we return an error. For more information about errors, see Errors.
Step 1. View the payment details
To view the details of the return, send a GET request to our Bank Transfer Payments endpoint.
| Endpoint | Prefix | URL |
|---|---|---|
| Test | api.uat. | https://api.uat.payroc.com/v1/bank-transfer-payments/:paymentId |
| Production | api. | https://api.payroc.com/v1/bank-transfer-payments/:paymentId |
Request parameters
Schema (request.path)
Path parameters for GET /bank-transfer-payments/{paymentId}
Example request
Request
GET https://api.payroc.com/v1/bank-transfer-payments/{paymentId}
Store Token Bank Transfer Payment
curl https://api.payroc.com/v1/bank-transfer-payments/M2MJOG6O2Y \
-H "Authorization: Bearer <token>"
Store Token Bank Transfer Payment
import requests
url = "https://api.payroc.com/v1/bank-transfer-payments/M2MJOG6O2Y"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.json())
Store Token Bank Transfer Payment
const url = 'https://api.payroc.com/v1/bank-transfer-payments/M2MJOG6O2Y';
const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
try {
const response = await fetch(url, options);
const data = await response.json();
console.log(data);
} catch (error) {
console.error(error);
}
Store Token Bank Transfer Payment
package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.payroc.com/v1/bank-transfer-payments/M2MJOG6O2Y"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(res)
fmt.Println(string(body))
}
Store Token Bank Transfer Payment
require 'uri'
require 'net/http'
url = URI("https://api.payroc.com/v1/bank-transfer-payments/M2MJOG6O2Y")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body
Store Token Bank Transfer Payment
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;
HttpResponse<String> response = Unirest.get("https://api.payroc.com/v1/bank-transfer-payments/M2MJOG6O2Y")
.header("Authorization", "Bearer <token>")
.asString();
Store Token Bank Transfer Payment
<?php
require_once('vendor/autoload.php');
$client = new \GuzzleHttp\Client();
$response = $client->request('GET', 'https://api.payroc.com/v1/bank-transfer-payments/M2MJOG6O2Y', [
'headers' => [
'Authorization' => 'Bearer <token>',
],
]);
echo $response->getBody();
Store Token Bank Transfer Payment
using RestSharp;
var client = new RestClient("https://api.payroc.com/v1/bank-transfer-payments/M2MJOG6O2Y");
var request = new RestRequest(Method.GET);
request.AddHeader("Authorization", "Bearer <token>");
IRestResponse response = client.Execute(request);
Store Token Bank Transfer Payment
import Foundation
let headers = ["Authorization": "Bearer <token>"]
let request = NSMutableURLRequest(url: NSURL(string: "https://api.payroc.com/v1/bank-transfer-payments/M2MJOG6O2Y")! as URL,
cachePolicy: .useProtocolCachePolicy,
timeoutInterval: 10.0)
request.httpMethod = "GET"
request.allHTTPHeaderFields = headers
let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
if (error != nil) {
print(error as Any)
} else {
let httpResponse = response as? HTTPURLResponse
print(httpResponse)
}
})
dataTask.resume()
Response fields
Important: Save the paymentId from the returns object for closing the payment.
If your request is successful, our gateway sends a returns object that contains a returnCode field and a returnReason field that indicates the reason the payment was returned.
Schema (response.body)
Response body schema for GET /bank-transfer-payments/{paymentId}
Example response
Response (200)
{
"paymentId": "E29U8OU8Q4",
"processingTerminalId": "1234001",
"order": {
"amount": 4999,
"currency": "USD",
"orderId": "OrderRef7654",
"breakdown": {
"subtotal": 4347,
"taxes": [
{
"name": "Sales Tax",
"rate": 5,
"amount": 217
}
],
"tip": {
"type": "percentage",
"amount": 435,
"percentage": 10
}
},
"dateTime": "2024-07-02T15:30:00Z",
"description": "Large Pepperoni Pizza"
},
"bankAccount": {
"type": "ach",
"accountNumber": "****1591",
"nameOnAccount": "Sarah Hazel Hopper",
"routingNumber": "053200983",
"secCode": "web"
},
"transactionResult": {
"type": "payment",
"status": "declined",
"responseCode": "D",
"authorizedAmount": 4999,
"currency": "USD",
"responseMessage": "Payment Declined",
"processorResponseCode": "R11"
},
"customer": {
"notificationLanguage": "en",
"contactMethods": [
{
"type": "email",
"value": "sarah.hopper@example.com"
}
]
},
"returns": [
{
"paymentId": "M2MJOG6O2Y",
"date": "2024-07-02",
"returnCode": "R11",
"returnReason": "Customer advises not authorized",
"represented": false,
"closed": false,
"link": {
"rel": "self",
"method": "GET",
"href": "https://api.payroc.com/v1/bank-transfer-payments/M2MJOG6O2Y"
}
}
]
}
Step 2. Close the return
To close the return, send a POST request to our Bank Transfer Payments endpoint.
| Endpoint | Prefix | URL |
|---|---|---|
| Test | api.uat. | https://api.uat.payroc.com/v1/bank-transfer-payments/:paymentId/close |
| Production | api. | https://api.payroc.com/v1/bank-transfer-payments/:paymentId/close |
Request parameters
Schema (request.path)
Path parameters for POST /bank-transfer-payments/{paymentId}/close
Example request
Request
POST https://api.payroc.com/v1/bank-transfer-payments/{paymentId}/close
Store Token Bank Transfer Payment
curl -X POST https://api.payroc.com/v1/bank-transfer-payments/M2MJOG6O2Y/close \
-H "Idempotency-Key: 8e03978e-40d5-43e8-bc93-6894a57f9324" \
-H "Authorization: Bearer <token>"
Store Token Bank Transfer Payment
import requests
url = "https://api.payroc.com/v1/bank-transfer-payments/M2MJOG6O2Y/close"
headers = {
"Idempotency-Key": "8e03978e-40d5-43e8-bc93-6894a57f9324",
"Authorization": "Bearer <token>"
}
response = requests.post(url, headers=headers)
print(response.json())
Store Token Bank Transfer Payment
const url = 'https://api.payroc.com/v1/bank-transfer-payments/M2MJOG6O2Y/close';
const options = {
method: 'POST',
headers: {
'Idempotency-Key': '8e03978e-40d5-43e8-bc93-6894a57f9324',
Authorization: 'Bearer <token>'
}
};
try {
const response = await fetch(url, options);
const data = await response.json();
console.log(data);
} catch (error) {
console.error(error);
}
Store Token Bank Transfer Payment
package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.payroc.com/v1/bank-transfer-payments/M2MJOG6O2Y/close"
req, _ := http.NewRequest("POST", url, nil)
req.Header.Add("Idempotency-Key", "8e03978e-40d5-43e8-bc93-6894a57f9324")
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(res)
fmt.Println(string(body))
}
Store Token Bank Transfer Payment
require 'uri'
require 'net/http'
url = URI("https://api.payroc.com/v1/bank-transfer-payments/M2MJOG6O2Y/close")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Idempotency-Key"] = '8e03978e-40d5-43e8-bc93-6894a57f9324'
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body
Store Token Bank Transfer Payment
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;
HttpResponse<String> response = Unirest.post("https://api.payroc.com/v1/bank-transfer-payments/M2MJOG6O2Y/close")
.header("Idempotency-Key", "8e03978e-40d5-43e8-bc93-6894a57f9324")
.header("Authorization", "Bearer <token>")
.asString();
Store Token Bank Transfer Payment
<?php
require_once('vendor/autoload.php');
$client = new \GuzzleHttp\Client();
$response = $client->request('POST', 'https://api.payroc.com/v1/bank-transfer-payments/M2MJOG6O2Y/close', [
'headers' => [
'Authorization' => 'Bearer <token>',
'Idempotency-Key' => '8e03978e-40d5-43e8-bc93-6894a57f9324',
],
]);
echo $response->getBody();
Store Token Bank Transfer Payment
using RestSharp;
var client = new RestClient("https://api.payroc.com/v1/bank-transfer-payments/M2MJOG6O2Y/close");
var request = new RestRequest(Method.POST);
request.AddHeader("Idempotency-Key", "8e03978e-40d5-43e8-bc93-6894a57f9324");
request.AddHeader("Authorization", "Bearer <token>");
IRestResponse response = client.Execute(request);
Store Token Bank Transfer Payment
import Foundation
let headers = [
"Idempotency-Key": "8e03978e-40d5-43e8-bc93-6894a57f9324",
"Authorization": "Bearer <token>"
]
let request = NSMutableURLRequest(url: NSURL(string: "https://api.payroc.com/v1/bank-transfer-payments/M2MJOG6O2Y/close")! as URL,
cachePolicy: .useProtocolCachePolicy,
timeoutInterval: 10.0)
request.httpMethod = "POST"
request.allHTTPHeaderFields = headers
let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
if (error != nil) {
print(error as Any)
} else {
let httpResponse = response as? HTTPURLResponse
print(httpResponse)
}
})
dataTask.resume()
Response fields
If your request is successful, our gateway closes the return.
Schema (response.body)
Response body schema for POST /bank-transfer-payments/{paymentId}/close
Example response
Response (200)
{
"paymentId": "M2MJOG6O2Y",
"processingTerminalId": "1234001",
"order": {
"amount": 4999,
"currency": "USD",
"orderId": "OrderRef6543",
"breakdown": {
"subtotal": 4347,
"taxes": [
{
"name": "Sales Tax",
"rate": 5,
"amount": 217
}
],
"tip": {
"type": "percentage",
"amount": 435,
"percentage": 10
}
},
"dateTime": "2024-07-02T15:30:00Z",
"description": "Large Pepperoni Pizza"
},
"bankAccount": {
"type": "ach",
"accountNumber": "****3159",
"nameOnAccount": "Sarah Hazel Hopper",
"routingNumber": "053200983",
"secCode": "web",
"secureToken": {
"secureTokenId": "MREF_abc1de23-f4a5-6789-bcd0-12e345678901fa",
"customerName": "Sarah Hazel Hopper",
"token": "296753123456",
"status": "notValidated",
"link": {
"rel": "self",
"method": "GET",
"href": "https://api.payroc.com/v1/processing-terminals/1234001/secure-tokens/MREF_abc1de23-f4a5-6789-bcd0-12e345678901fa"
}
}
},
"transactionResult": {
"type": "payment",
"status": "ready",
"responseCode": "A",
"authorizedAmount": 4999,
"currency": "USD",
"responseMessage": "NoError",
"processorResponseCode": "0"
},
"customer": {
"notificationLanguage": "en",
"contactMethods": [
{
"type": "email",
"value": "sarah.hopper@example.com"
}
]
},
"customFields": [
{
"name": "yourCustomField",
"value": "abc123"
}
]
}